Privacy and Security Policy
All services provided in our store and by our company located at Eski Hamam Mahallesi Taburoğlu Sokak No:2 İç Kapı No: 1 İscehisar / AFYONKARAHİSAR TURKEY are operated by our company.
Our company may collect personal data for various purposes. Below is how and in what ways the collected personal data is collected and protected.
By filling out various forms and surveys on our store, some personal information about the members themselves (such as name, surname, company information, telephone, address, or email addresses) is collected by our store due to the nature of the business.
Our company may send campaign information, information about new products, promotional offers to its customers and members at certain periods. Our members can make all kinds of choices about whether to receive such information while becoming a member, and this selection can be changed in the account information section after logging in, or they can notify via the link in the information message they receive.
Personal information transmitted electronically by our members to our store during the approval process carried out through our store or via email will not be disclosed to third parties except for the purposes and scope specified by our "User Agreement" with our members.
Our company records and uses the IP address of its members to identify problems related to the system and to quickly resolve any issues or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.
Our company can use the information requested from you or provided by you or information about transactions made through our store, for direct marketing purposes either by ourselves or through our partners outside the purposes and scope determined by the Membership Agreement. Personal information can be used to contact the user when necessary. Information requested by our company or provided by the user or information regarding transactions carried out through our store may be used by our company and its partners for various statistical evaluations, database creation, and market research without revealing the identity of our members outside the purposes and scope specified by the Membership Agreement.
Our company undertakes to keep confidential information strictly private and confidential, to regard it as a confidentiality obligation, and to take all necessary measures to ensure and maintain confidentiality, prevent any or all of the confidential information from entering the public domain or unauthorized use or disclosure to a third party and to show due diligence.
Credit Card Security
Our company prioritizes the security of credit card holders who shop on our sites. Your credit card information is not stored in our system in any way.
There are two things you need to pay attention to to understand that you are on a secure site during the transaction process. One is a key or lock icon at the bottom line of your browser. This shows that you are on a secure internet page and all your information is encrypted and protected. This information is used only depending on the sales transaction process and according to the instructions you provide. The credit card information used during the shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or saved by us, third parties are prevented from capturing this information under any circumstances.
The reliability of the payment/invoice/delivery address information of online orders placed with a credit card is checked by our company against Credit Card Fraud. Therefore, customers who place their first orders from our shopping sites must confirm the accuracy of their financial and address/phone information before their orders can be processed and delivered. If necessary, contact is made with the credit cardholder or the relevant bank to check this information.
Only you can access and change all the information you provide while becoming a member. If you protect your login information securely, it is not possible for others to access and change information about you. For this purpose, during membership transactions, it operates within a 128-bit SSL security area. This system is an international encryption standard that is impossible to break.
Nowadays, internet shopping sites with an information line or customer service and open address and telephone information are more preferred. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the online shopping service provider.
Note: We recommend paying attention to the presence of the company's open address and telephone on internet shopping sites. If you are going to shop, make a note of all the phone/address information of the store where you bought the product before you shop. If you do not trust it, confirm by phone before shopping. All information about our company and the location of our company are specified in all our online shopping sites belonging to our company.
Third-Party Websites and Applications
Our store may provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The principles of the Privacy Policy in this agreement are only for the use of our store and do not cover third-party websites.
Exceptional Circumstances
In the limited circumstances stated below, our company may disclose user information to third parties other than the provisions of this "Privacy Policy." These cases are limited in number;
To comply with obligations imposed by laws, decrees with the force of law, regulations, etc., issued by competent legal authority and in force;
To fulfill the requirements of and put into practice the "Membership Agreement" and other agreements concluded by our store with users;
To provide information about users in a duly conducted investigation or inquiry carried out by the competent administrative and judicial authorities;
Where it is necessary to provide information to protect the rights or security of users.
Email Security
Never write your credit card number or passwords in any emails you send to our store's Customer Service regarding any of your orders. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transferred from your emails under any circumstances.
Browser Cookies
Our company may obtain information about users visiting our store and users' use of the website through a technical communication file (Cookie). The mentioned technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive, or a warning is given when the technical communication file is sent.
Our company can change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending an email to users or by publishing it on its site. The provisions of the Privacy Policy are effective on the date they are published.
For all your questions and suggestions regarding our privacy policy, you can send an email to zakaria@rusticastone.com. You can reach our company using the contact information below.
Title: Rustica Stone
Address: Eski Hamam Mahallesi Taburoğlu Sokak No:2 İç Kapı No: 1 İscehisar / AFYONKARAHİSAR TURKEY
Phone: +90 (546) 132 99 41
Email: zakaria@rusticastone.com
